Service on a whole new level

For dealers and bicycle manufacturers, we offer here all information on our services

Experience the new Brose service

We improve with experience. This is why we at Brose decided to assume full responsibility for our service activities.This means: if something bears the name Brose, you can rely on genuine Brose quality even in servicing.

Close-up of a Brose service technician repairing the drive of a E-Bike.

Training program 2023/2024

Short distances, comprehensive training

We offer regular service training for dealers that they are up to date and we can guarantee the highest level of service.

Registration is exclusively for companies from the e-bike industry!

A man is presenting a presentation in front of people.

Online training

(free of charge)

(Time: 09:00 am - 12:00 pm)

The dates for the upcoming trainings in winter 2024/2025 will be announced soon.

Students during a workshop.

Workshop partners

The Brose service network is growing like never before.

Our strong position doesn’t stop with our core markets of Germany and Austria. In eleven additional countries, we offer you tried-and-tested, qualified Brose service partners – driven by the same quality demands as we are!

Close-up of a Brose drive

Brose Registration Service Tool

Help in realtime

Noticeable relief thanks to digital service support. Providing a real-time global overview and thereby making the transfer of data and service requests more convenient than ever: the Brose service adapter offers all this in conjunction with our diagnostic software. As with all Brose replacement parts, you can obtain the adapter conveniently and quickly via your national service partner.

Dealers or bicycle manufacturers can register in the B2B area to gain access to the Brose diagnostic software.

A Brose service technician connecting the Brose Service Tool to the E-Bike.

Contact us

Do you have a question about our drive systems? Please get in touch.

Using the contact form, we can immediately assign your inquiry to the appropriate department.

Brose employee smiling at the camera. A bicycle can be seen blurred in the background.